Q1:When was GEMMA established?
Ans:GEMMA was established in 1989, as a subsidiary of AL Ezz Industrial Group, an experienced manufacturing group of building materials.
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Q2:Does GEMMA offer delivery service?
Ans:GEMMA provides delivery service showrooms to any place inside Egypt. Delivery fees are subject to the Quantity purchased and the Location of delivery. Kindly refer to our call centre to know the exact fees of delivering your purchases.
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Q3:Where is GEMMA factory located?
Ans:Gemma has two factories operating at ;
Sadat City, Industrial zone # 1, Cairo Alexandria Road
Sadat City, Industrial zone # 7, Cairo Alexandria Road
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Q4:Does GEMMA export to other countries?
Ans:Gemma is continuously working on expanding it's distribution network as it exports 40 % of it's production on yearly basis ranging between the Middle East, Europe and North America.
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Q5:Is GEMMA a publicly traded company?
Ans:GEMMA is publically listed on the Cairo and Alexandria Stock exchange (CASE)
Trading symbol: ECAP
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Q6:How many employees does GEMMA have?
Ans:GEMMA currently employees 1,842 employees offering them the best working environment.
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Q7:Where can I find GEMMA showrooms in Egypt?
Ans:Our showrooms are available at the following places:
Mohandesin showroom
35, Lebanon st,
Tel: +202 33042144/5/6, +20101248484
Fax:+202 33042143
Designopolis showroom
Cairo-Alexandria Desert Road,Km 38, store(C101).
Tel: +202 38572012
Fax:+202 38572013
Nasr City Showroom
10, Mostafa El Nahas st,
Tel +202 22739422/3/4, +20101243232
Fax: +202 22739425
Al Haram Showroom
25, Cairo-Alexandria Desert Road-Al Remaya Sq.
Tel: +202 33778860/1
Fax: +202 33778850/2
Alexandria Showroom
397, El Horia Road, Mostafa Kamel
Tel: +203 5231780, +20101248282
Fax: +203 5231790
Sadat City (Factory Outlet)
Sadat City, Industrial Zone # 1
Tel: +048 2600015 ext: 184
Fax: +048 2600826 - +048 2600837
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Q8:What are GEMMA showrooms working hours?
Ans:
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Showrooms
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Day
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Working
Hours
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Day off
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Mohandeseen
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Monday
till Saturday
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10am – 9
pm
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Friday
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1pm – 9pm
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Sunday
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10am – 8pm
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Nasr City
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Monday
till Saturday
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10am – 9
pm
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|
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Friday
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1pm – 9pm
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Sunday
|
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Closed
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Designopolis
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Monday
till Saturday
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10am – 6pm
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Sunday
|
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Closed
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Haram
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Saturday
till Thursday
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10am – 8pm
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Friday
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Closed
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Alexandria
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Monday
till Saturday
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10am – 9
pm
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Friday
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1pm – 9pm
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Sunday
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Closed
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Sadat
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Saturday
till Thursday
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9am-4pm
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Friday
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Closed
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Q9:- What can I do if I find a problem with the ceramic tiles upon application ?
Ans:
Please
contact our customer care on 16757 and they will forward your problem to the
responsible department. They will then directly handle your problem.
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